Karoline is the absolute best! Unfortunately the flights from the states to SNN arrive super early in the winter and she is always ready for us at the airport in those early hours. After 2 hrs we are in Cobh and we are so thankful. She is quick on email and text and makes a lot of effort to accommodate our travel. We have worked with her 3 times and each time we are so thankful for her professional and prompt service. View Less

If I could give Silverbus more than 5 stars, I would. The owner is literally a hero - she was the only one willing to drive from Dublin to Shannon airport to make a new flight after Storm Emma cancellations. She helped not only us, but others stranded by the storm as well. Without her, my family would have been stuck for several extra days. She even came into the city centre to pick us up when there were no taxis running. Highly, highly recommend. Silverbus was a lifesaver - worth every penny, and even more. View Less

In planning g our itinerary for a trip to Ireland, I researched travelling via train or bus. We didn’t want to rent a car – our experience is that parking can be a hassle in Ireland and you are paying for the car on days you might not be using it. Additionally, the driver can’t enjoy the scenery (think Ring of Kerry) which is one of the major reasons to travel in Ireland! To say nothing of navigating the rural, narrow roads to be encountered along the way! I determined that to travel from Shannon Airport to our first destination (Killarney) would require changing trains 3 times and buses 2 times. Plus we would need to get to/from the train/bus station at each end. Then I discovered Silverbus. When I compared prices, Silverbus wasn’t that much more expensive, plus we would get picked up at Shannon and driven directly to our hotel in Killarney. And our party (my wife and I, our son, daughter-in-law, and granddaughter) would be the only passengers – a no brainer to me! We were met at Shannon by our driver Karoline. She is also the owner of the company. We traveled in a Mercedes van that was very luxurious and comfortable. Since were traveling over the lunch hour, Karoline agreed to stop about half way in Adare so we could eat lunch in a pub she recommended. The pub was great as was the town. Karoline suggested that we spend some time in Adare walking around, visiting some shops, and visiting another pub to relax since we weren’t in any big hurry to get to Killarney that day. The trip was a wonderful experience in itself. Way better than hauling all of our luggage on and off trains or buses, no leisurely stop along the way, etc. Karoline was also a wealth of knowledge about the local area – it was like getting a free tour with our transportation! After a few days in Killarney, our son and his family hired Karoline to take them to Limerick where they had a wonderful day before heading back to Shannon prior going back to their home in London. My son reported that Karoline had again outdone herself with fantastic customer service. Plus the convenience of point to point travel gave them more time for exploring Limerick. A few days after that, Karoline drove my wife and I from Killarney to Galway. By now we felt more like Karoline’s friends that customers! Another point to point trip with a stopover for lunch. Much better that train or bus travel at just a little higher cost. We had one last trip with Silverbus before leaving Ireland. Our driver from Galway to Shannon was Anthony, who was very personable and professional and who regaled us with local stories and history. I highly recommend Karoline and her company Silverbus – travelling via Silverbus was one of the best decisions on the entire trip! View Less